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Serving Western North Carolina Since 1977
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The New Standard For 5-Star Service

Plumbing, Heating & Air Conditioning Services in Western North Carolina

Ward Plumbing, Heating & Air

Proudly Serving All Of Western North Carolina Since 1977

Deeply rooted in Western North Carolina, Ward Plumbing, Heating & Air has been part of the community since 1977. We strive to treat our customers like family, putting their comfort first. We are a fully licensed & insured plumbing & HVAC business.

We take pride in our team, employing only highly skilled plumbers, technicians & craftsmen to confirm the job is done accurately & efficiently.

Our mission is to keep you safe and comfortable. Contact us today, and you’ll get a friendly, knowledgeable Western North Carolinian on the other end.

Give us a call at (828) 586-WARD to get started with your plumbing or HVAC service, repair, or installation.

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Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!

Vaughan D. ★★★★★ Austin L. was our technician. He was prompt, knowledgeable and clearly answered our questions. We are impressed with the technicians Ward has under employment.jerry S. ★★★★★ Excellent- the best.Larry F. ★★★★★ Great team, Daniel and Jared arrived ontime and proffesionally installed our whole house water filter system in a couple hours. They even took a brief moment to assisted us in a home project. Definitely recommend Wards plumbing!DeeDee W. ★★★★★ Right on time and the work was completed in one trip, plus I got great advice on how to prevent the problem from happening again.Joel C. ★★★★★ Great serviceBill E. ★★★★★ DIEGO was very proficient courteous clean did excellent job would highly recommend.Wanda G. ★★★★★ Technician was great. He provided awesome service and was very cheerful.Wards is easy to deal with for scheduling.Deb J. ★★★★★ Daniel and his co-worker took care of everything in a professional and efficient manner! A true pleasure to have in our home!Josie A. ★★★★★ Ward plumbing and Heating, is an outstanding company, from Jeremy the representative who comes to your house too George the installer and all his crew. They do their job as promised and just so happy with the process. With no doubt best company when considering a new ACMs. Tammi, is truly awesome, she is the one who answers yur questions and gets issues resolved. So good to have herJames M. ★★★★★ Excellent customer service. Great communication thoughout process.Margaret M. ★★★★★ We know we can always rely on Ward for prompt and expert service. While installing a water shutoff valve, Andrew was especially good at communicating with me to ensure that the job was done correctly. Outstanding, as usual!Kathryn D. ★★★★★ Thank you for taking the time to explain the problem and solution options!Betsey Hamlet - F. ★★★★★ Allan provided superb service with excellent explanations. Steve S. Was our latest technician. HE did semiannual checkup on our HVAC and did and excellent job. We have always gotten excellent service from Ward either plumbing or HVACAndrew G. was here 3 times in 3 days for different plumbing issues. Stellar service! Only 1st visit was planned, last 2 were emergencies and Ward fitted us in. Much appreciated and highly recommended.Susan S. ★★★★★ So extremely pleased with Andrew G’s service. We needed advice on water softener and hot water heater. He helped us with least expensive and practical decisions. Very polite and efficient. Ward Plumbing in Sylva is 5 Star!Sam G. ★★★★★ Alan was super nice and professional. Couldn't have asked for better service. Very grateful for Ward plumbing and air.Wayne and Jayne B. ★★★★★ Technician found a problem missed by other companies and offered a timely solution.Sherian L ★★★★★ Initial call to office,Tammy was pleasant and helpful to have someone check the problem asap. Technicians came day of call. Professional, knowledgeable and pleasant to work with. I appreciate the timely service and reliable information.Patty A. ★★★★★ Andrew G and Jeremy were so helpful during our service call for plumbing issues, and when other issues were mentioned to them, they fixed the problems. So happy to have such knowledgeable people to help us.Erin A. ★★★★★ Jesse's service was fantastic, as the technicians always are at Ward Plumbing & Heating! Thank you!Dean R. ★★★★★ Jessie S did a wonderful job of explaining all of the work he was performing in a way we could understand. Good customer service and I appreciate that as a top priority. Once again Jessie did a great job on the repair that had to be done. Thank you to Jessie and his great personality. He would be a keeper if I had my own business.Lydia R. ★★★★★ Thomas installed lines for a new prep sink, rerouted our drain properly, installed a new water line for my ice maker, and repaired the open gaps from previous work. Ward is who we use for all our needs from our hvacs, maintenance, & plumbing.Brett R. ★★★★★ Daniel was great! Excellent communication, came prepared and was very knowledgeable. I work in industrial water treatment and can tell you his work was fast and top notch. A true professional! Thank you, Daniel and Ward for taking care of us quickly at a fair price!David T. ★★★★★ Today David and Dillon installed our new HVAC unit. What a pleasure it was having them do the work. They were extremely helpful and knowledgeable. Upon their departure we had a thorough understanding of our unit. If your having an install , I strongly recommend requesting this team !😁😁👍Tim P. ★★★★★ Daniel and Jeremy did a great job. Very professional and friendly. ThanksLt T ★★★★★ Very professional young men. Not pushy and honest with costs.George B. ★★★★★ Alan Curtin provided excellent diagnostic service regarding my plumbing needs. Water heater and a new water pressure valve.Maryellen B. ★★★★★ The company is professional, efficient; and very well organized! From booking an appointment, to the service call, and the follow up we received, we were more than impressed and satisfied.Our service technician was so informative and patient with the many questions I had. We highly recommend!jim V. ★★★★★ Joel. C was knowledgeable nice efficient and explained everything clearlyAndrew M. ★★★★★ Austin was super helpful with getting our A/C up and running. Ward got out same day to help troubleshoot a faulty compressor and Austin made quick work of his repair. The staff was friendly and respectful of our home.Susan C. ★★★★★ George Cruse”s HVAC Team was wonderful, on time, efficient, helpful & did the job well. We are happy & will call Ward again for future needs, they take good care of their customers. Thank you!!!Terri F ★★★★★ Extremely friendly, prompt and efficient. Did a great job and would highly recommend!Ellen S. ★★★★★ Nick and Jonathan did a terrific job of replacing all of our metal pipe fittings in a nasty crawl space. They even provided pictures of the work done in areas we couldn’t see.Sarah S. ★★★★★ Thomas Kays, Red Sellar’s and Andrew M worked on the plumbing at the house and did a wonderful job! They were very thorough, professional and friendly! I wouldn’t turn to anyone else but Ward Plumbing for any issues that may happen in the future!Jocelynn B. ★★★★★ Our plumbing technician, Daniel was very professional and knowledgeable! We are very pleased with our service. 🙂Penny B. ★★★★★ Steve and Frank were the BEST. On time, professional, took their time explaining everything to me and did a great job on the installation. I would recommend them in a heartbeat.Richard L. ★★★★★ Davy and his helper did a very thorough and neat job replacing my old heat pump with the new Bosch unit, cleaned up nicely and set everything up , showed me how to use newer thermostat, very pleased with their workTeresa ★★★★★ Great job Will. ThanksKenneth A. ★★★★★ Ward Heating and Cooling sets the gold standard for service in this area. My technician Austin L. was awesome, knowledgeable and efficient.Virginia M. ★★★★★ Matthew and Jessy were extremely efficient and professional. They were knowledgeable and did an excellent job!Dustin A. ★★★★★ Fantastic and efficient, I highly recommend! The guys at Ward Plumbing Heating and Air are always super friendly, knowledgeable, and exceptionally professional!daniel F. ★★★★★ Very knowledgeable and friendlyVicki G. ★★★★★ Austin D. and his trainee did a great job servicing our HVAC system. They were very polite and professional and answered all our questions. I would highly recommend Wards Plumbing, Heating & Air.Lynne E. ★★★★★ Austin was quick and efficient.He arrived on time and was very polite and professional! A+Nissa L. ★★★★★ Our Second experience with Ward Plumbimg and Alan C. Will definitely have Alan and Ward plumbing do work for us again!Tina S. ★★★★★ Fast, on time, professional and thorough.David V. ★★★★★ Timely and effective service by everyone at Ward PH&A!js_loader
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Preventative Maintenance Plans
Become a WardGuard Member Today!

To help keep you on track with HVAC maintenance, we’ve created our WardGuard maintenance plans for heat pumps, air conditioners and gas furnaces.

Our maintenance plans plans are the affordable, easy and smart way to make sure your systems are operating at their best.

When you become a WardGuard member, you’ll enjoy the following benefits:

  • No dispatch fees

  • Priority scheduling

  • 10% Discount on HVAC & plumbing repairs

  • 5% discount on installations and change-outs

Join the WardGuard Protection Plan, and start saving today!

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